Our goal is to ensure you are completely satisfied with your order and with our customer service. For complaints, please send an email to evaluations@420-evaluations.com to alert us and we will do our utmost to make things right.

If for some reason we are not able to rectify the issue, you can request a refund.

Official Refund Policy:

  • We offer a 50 percent refund (we must receive your doctor’s recommendation before we can process the refund).
  • We will invalidate your recommendation post-refund.

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