Our goal is to ensure you are completely satisfied with your order and with our customer service. For complaints, please send an email to firstname.lastname@example.org to alert us and we will do our utmost to make things right.
If for some reason we are not able to rectify the issue, you can request a refund.
Official Refund Policy:
- We offer a 50 percent refund (we must receive your doctor’s recommendation before we can process the refund).
- We will invalidate your recommendation post-refund.